Refund policy
NON DEFECTIVE RETURNS
All non defective, unused equipment can be returned for full credit of the merchandise within 30 days of receipt of purchase*.
If you are unsure if something will fit on you bike, please contact us before purchase. We are not able to accept items that have been test fit on bikes.
The following guidelines must be met for consideration of return:
– Must contact our offices within 30 Days of receiving purchase. We do not accept returns after this 30 day window
– We cannot accept items purchased through other retailers
– Equipment must not be altered or tampered with
– Customer is responsible for return shipping cost
– Merchandise box must not be defaced or altered in any way. Missing or damaged packaging will incur a 15% restocking fee
– All returned merchandise must be in original carton with all manufacturers included accessories, manuals and instructions
– Missing accessories will result in a reduced credit amount by the actual replacement cost of those items
– We do not offer refunds on shipping due to delays by the shipper
To Request a return, please fill out the form at the link below, and select “Request a Return”:
Webstore Order Inquiry
Inquire about your order, Cancel your order, or Request a Return
